FAQ
Find answers to common questions about services, bridal bookings and salon policies.
MAKEUP & HAIR FAQ
1. What makeup services do you offer?
We specialize in soft glam, party makeup, bridal looks, and editorial transformations — all customized to suit your face, features, and vibe.
2. What makeup brands do you use?
Only luxury and professional brands — MAC, NARS, Huda Beauty, Tarte, Charlotte Tilbury, and more. Every product is handpicked for quality and skin compatibility.
3. What’s the difference between HD and Airbrush makeup?
HD makeup gives a photo-ready, natural finish with traditional products, while Airbrush offers a lightweight, flawless, and longer-lasting effect — ideal for brides and long events.
4. How long does a makeup and hair session take?
Party makeup & hair: 1.5–2 hours
Bridal makeup & hair: 2.5–3 hours
5. How should I prep my skin before makeup?
Arrive with clean, moisturized skin. Avoid facials or exfoliation right before the session. Well-prepped skin gives the smoothest, longest-lasting results.
6. Can you do makeup for different skin tones and types?
Absolutely. We work with every complexion and skin type — customizing shades, textures, and techniques to enhance your natural beauty.
7. How can I make my makeup last longer?
We use long-wear primers and setting sprays. Carry blotting papers or a small compact for touch-ups, and you’re good for hours!
BRIDAL & EVENT FAQ
1. Do you offer bridal makeup packages?
Yes — we offer complete bridal packages including makeup, hair, pre-bridal facials, and consultation calls to finalize your dream look.
2. Is a bridal trial necessary?
Highly recommended! It helps finalize your desired look, ensures comfort with the products, and makes your big day seamless.
3. Do you travel for bridal or event makeup?
Yes, we provide on-location makeup and hair services. Travel charges apply based on distance.
4. Do you offer makeup for bridesmaids or family members?
Yes! We offer group bookings and bridal party packages with special pricing.
5. How early should I book my bridal services?
As early as possible — ideally 3–6 months in advance, especially for wedding season dates.
6. What if I have sensitive skin or allergies?
No worries — we customize products and perform patch tests if required. Please inform us during consultation so we can prep accordingly.
BEAUTY & SKINCARE FAQ
1. What facials do you offer?
We offer multiple facial types including the Hydro Jelly Facial, Glow Therapy Facial, and Anti-Ageing Collagen Facial — each curated for specific skin concerns.
2. How often should I get a facial?
Once every 4–6 weeks for best skin health and glow.
3. What’s the best facial for dull, tired skin?
The Hydro Jelly Facial is a must-try — it deeply hydrates, brightens, and softens your skin with visible glow in one session.
4. Do you provide waxing and other beauty services?
Yes! From painless waxing and threading to mani-pedi, nail extensions, and skin treatments — we’ve got everything under one roof.
5. Do you sell skincare products?
Yes, we retail select professional skincare that we personally use and trust — so your home routine stays salon-quality.
SALON POLICIES & BOOKINGS FAQ
1. How can I book an appointment?
Book online via our website, DM us on Instagram, or call/text +64 22 592 7499.
2. Do you take walk-ins?
We strictly work on appointment.
3. What’s your cancellation policy?
We require 24-hour notice for cancellations or rescheduling. No-shows or late cancellations may incur a small fee.
4. What payment methods do you accept?
We accept cash, EFTPOS, and online transfers.
5. Why choose Nitika Arora Makeovers?
Because we don’t just do beauty — we redefine it. Every service blends creativity, precision, and care, ensuring you walk out feeling confident, powerful, and radiant.